An Overview of FatCow
FatCow was established in 1998 and has been offering shared web hosting solutions to small and medium enterprises as well as individuals at affordable rates. FatCow believes in old and simple values evident from its friendly customer services and easy to use hosting plans. Additionally, the web hosting provider takes pride in offering green hosting and has 100% wind-powered data centers.
Hosting Plans
FatCow offers two basic hosting plans. The Original FatCow Plan comprises of all the services of a hosting plan and is priced at $56/year or $4.67/month. It comes with unlimited disk space, unlimited monthly bandwidth, unlimited email accounts and a free site builder. Some of the hosting features included in this plan are integrated Google webmaster tools, online selling and store tools, free advertising and application installation wizards.
The MiniMoo plan, on the other hand comes with limited hosting features suitable for those who have just started their business and are not looking for a complete hosting plan. Using this plan, the clients may add a ‘coming soon’ or ‘under construction ‘page until the business is ready for the hosting plan. Although limited, this plan also offers some very useful hosting features such as spam filtering and newsletter management and is priced at $5 for the first year.
Reliability
With 99.9% uptime and guaranteed reliability, FatCow operates two data centers equipped with 800 servers and both A/C and D/C power supply. The servers are also equipped with identical severs making it easy to deal with the failure with the primary server. The data center also comes with a storage unit which backs up data so as to restore the websites in the event of a disk failure. Its data centers also ensure round the clock monitoring so as to assure maximum performance of servers at all times of the day. Such reliability is generally not seen with budget hosting providers.
Customer Support
FatCow also offers round the clock customer support through a toll free number as well as live chat and email support. The organization also has a ‘HeiferCratic’ Oath which pledges outstanding customer support and after sales services. The customer support department promises to answer phone calls within 2 minutes and resolve problems as soon as possible.
Pricing
With its reliable services and outstanding customer support, FatCow also comes with extremely affordable and competitive hosting prices making it the right choice for all types of customers.
Generally, FatCow is believed to satisfy customer demands and needs to the fullest and receives excellent reviews, however, customers complain about its inflexible plans lacking upgrading possibility and support for Linux only.
